Services > Network

Solana Technologies services portfolio includes:

• Deployment, Configuration and Integration of leading IT management solutions
  
• Performance assessment of IT infrastructure
  
• Policies and Procedures development for network operations centers
  
• Best-practices implementation for current of future IT management solution

Solana Technologies service benefits include:

• Application, Systems and Network management
  
• Fault and Performance Monitoring and Management
  
• Service Level and Business Process Management
  
• Change and Configuration Management

Performance Audit

When something is wrong with your network, it can hurt your entire company. Often it is hard to pinpoint where the problem is occurring, and the symptoms can be numerous: the Internet performance could be suffering, wide are or local area performance may be lagging, or the response time from servers may be slow. To assess the problem correctly, the whole network should be audited to find the source of the trouble. The problem could have arisen from router configuration, a slow server, or an overburdening of the Internet connection from music and downloads. We have the tools to diagnose the problems and the resources to fix them. Solana Technologies can take very general problem and solve it simply, or create a unique solution for a specific problem.

Fault Resolution

Sometimes a problem within the network is so severe that it can stunt the entire system. It needs quick resolution and can become costlier by the minute. If you can duplicate the type of error that occurred, we here at Solana Technologies can fix it. Often the manufacturers of certain components would be the logical first choice in determining whom to call when a crisis arises. However, they may not always be able to provide quick assistance, or deal with all of the systems that integrate with their own product. When it’s a network issue, our engineers can help to see the big picture and determine exactly what is going wrong overall and pinpoint a solution.

Monitoring

Monitoring systems are an element of network management. They allow a company to physically monitor what is going within their network, which servers are being utilized, and the general flow of traffic. Ata Solana Technologies, we build network monitoring and management systems for customers and can provide whatever type of support that they need. Our goal is to make the customer more self reliant, teaching them to monitor their own networks, but still remaining on call for more serious problems or glitches down the road.

Design

Solana Technologies has been on the cutting edge of network design for the past twenty years. We provide turnkey network design and implementation services, and if you require a competitive procurement, we can manage that process for you as a management partner and not a bidder. This can be especially helpful, because designing data networks has never been simple. With the sheer volume of different technology available right now, the choices can be overwhelming.

1. First, we evaluate your network needs through a rigorous analysis of your business, your current requirements and forecasted applications needs.
2. Second, we determine your network requirements by investigating what is changing and where you’re going.
3. Third, we build a vendor-neutral model of the new environment based on the Requirements Analysis.
4. Finally, the network design creates the specific implementation that meets your requirements. We can deliver a detailed network design with a bill of materials, project plans and proceed to implement it. And we can prepare a Request for Procurement and manage the process for you.

Management

Large, complex voice and data networks can consist of a multitude of hardware vendors and carriers scattered throughout the planet. Solana Technologies Network Services can provide a full complement of professional services to manage your network. Network Management from Solana Technologies can:

• Pinpoint and address problems before they impact your business
  
• Discover failures in redundant capacity
  
• Expose environmental problems before real problems develop
  
• Capture and log usage trends and capacity
  
• Provide investigative proof for network auditors
  
• Deliver availability and performance reports to executive management

Solana Technologies Network Services delivers network management services for networks of all sizes and complexities. We implement vendor-specific system management tools such as Cisco CiscoWorks and Juniper JUNOScope, as well as vendor-independent tools such as HP OpenView and Computer Associates eHealth. For customers that do not have sufficient staff to support more complex networks, the Solana Technologies Network Services team can provide services to manage the network for you. We can update management applications as you add network components and servers. Reporting is also fine-tuned as we receive feedback from the users of your network.