Services > SmartNET
What Cisco SMARTnet Can Do for Your Business?
Cisco SMARTnet and SMARTnet Onsite help you improve productivity, increase operational efficiency, and extend the life of your network assets.
For common to complex network problems, Cisco SMARTnet provides you with immediate access to vital information and assistance such as:
* Rapid problem resolution with around-the-clock, global access to the Cisco Technical Assistance Center (TAC)
* Registered access to Cisco.com for powerful online tools and information
* Next-business-day hardware replacement (additional replacement options, some as fast as two hours, are also available)
* Ongoing SMARTnet system software updates that enable you to evolve your network to keep current with business needs and increase the return on your hardware investment
* Cisco OS software and SMARTnet support extends the life of your Cisco devices with improved security, increased performance, bandwidth management, new protocol support, and greater interoperability
Cisco SMARTnet Onsite
Additional Support Designed to Meet Your Needs
Cisco SMARTnet Onsite includes all the benefits of Cisco SMARTnet plus the added assurance of a trained field engineer to install replacement parts at your location. Cisco SMARTnet Onsite implements Cisco technology expertise and practices to help ensure that your network operates at the highest levels.
Highly trained engineers provide:
* Accurate, faster network parts installation
* Improved network staff readiness and skill levels
* Reduced staffing requirements

